All sales are final and no refund will be issued.
All sales are final. Due to the digital nature of our products, programs, memberships, and services, we do not offer refunds for change of mind, lack of use, dissatisfaction, or personal circumstances. By completing your purchase, you acknowledge that you have read and understood this Refund Policy and expressly agree to forfeit any right to a refund, except where a refund is required under applicable consumer protection laws. Access to digital content and community is provided immediately upon purchase.
Discretionary Refunds
Refunds are not offered as a matter of course. In limited circumstances, a refund may be considered at our sole and absolute discretion, on a case-by-case basis, taking into account the specific facts of each request. Any consideration of a refund:
- Does not create an obligation to provide refunds in the future;
- Does not establish a precedent;
- Does not waive our right to refuse refunds in all other cases.
Where a refund is approved, it may be partial or full, determined solely by us, and issued via the original payment method where practicable.
Subscriptions
You may cancel your subscription at any time via your account dashboard. Once cancelled, you will retain access until the end of your current billing period. No refunds are provided for unused time, forgotten cancellations, or partial billing periods.
Consumer Protection Laws
Nothing in this policy limits or excludes any rights you may have under Australian Consumer Law or other applicable consumer protection legislation that cannot be lawfully excluded.